NGO Whisperer: Performance Management

NGOs rely on performance management to achieve their missions. This involves setting goals, tracking progress, and evaluating results at both the organizational and individual level. However, traditional annual reviews are often seen as punishment or a tool for justifying pay raises, hindering motivation. The author, an HR consultant specializing in the social impact sector, argues for a shift towards a continuous performance culture. Regular feedback and development conversations are key. Ideally, performance reviews should be separate from compensation decisions to encourage honest self-reflection and growth. Leaders play a crucial role. They should clearly communicate goals, manage processes effectively, and actively engage with employees. Effective performance cultures learn from high performers and adapt best practices while considering local contexts. The article acknowledges there's no perfect approach, especially with diverse global workforces. However, performance management should be strategic and aligned with organizational objectives to drive positive results for NGOs, their teams, and the individuals they serve. Read more here.