Managing Organizational Knowledge: Five Lessons

Imagine yourself looking into getting that favorite book you need and walking into a used book store. You begin seeing books are scattered everywhere on the floor, on tables, and even in boxes or in stacks! Finding a specific book would be like searching for a needle in a haystack. This chaotic scene is similar to poor knowledge management in an organisation. Employees might feel overwhelmed by the sheer volume of unorganized data whether they are new or experienced. Valuable time is wasted searching for the right information, from various resources, similar to how you’d spend hours looking for a misplaced book. Frustration builds, leading to decreased productivity and morale, much like the annoyance of not finding a book you know is there somewhere. Important information can get “lost” in the clutter, just as valuable books might be hidden under piles of unrelated material. Effective knowledge management, on the other hand, is like a well-organized library. Want to know the crux of what Knowledge Management is and how to begin this critical step towards building the legacy of the organization? 

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