How to Write an Email (No, Really)

Imagine communication as passing a baton in a relay race. If the baton (email) is dropped or poorly passed, the race (workflow) slows down and becomes inefficient. Turk argues that it’s up to the sender to ensure the baton is passed smoothly by crafting clear, concise emails with set expectations for response times. Proper email etiquette ensures the baton gets passed effectively, keeping the workflow running smoothly.  Click here to watch and learn how