Did you know that 20% of our workday is spent resolving conflicts. Have you stopped to think if Conflicts can be a ray of hope and bring a positive change? When handled constructively, conflicts can strengthen relationships by fostering better understanding and communication among team members. Navigating conflicts helps individuals develop critical skills such as empathy, negotiation, and problem-solving, which are valuable in both personal and professional settings. Addressing conflicts can lead to clearer roles, better-defined goals, and a more cohesive team dynamic, ultimately improving overall productivity. Embracing conflict as an opportunity rather than a setback can transform it into a powerful tool for growth and improvement. Susan Gerke and Dave break down various approaches to managing conflict in the workplace in this podcast.