The article outlines the importance of strong community engagement, emphasizing it as a key factor in achieving success. It highlights that community engagement should be a two-way street, fostering open dialogue and actively seeking out feedback from community members. This can be achieved through various methods like surveys, discussions, and even in-person meetings. The article stresses the importance of using multiple communication channels to reach a wider audience. This includes social media, email updates, webinars, and even traditional methods like posters and community boards. By offering these diverse options, the engagement strategy can cater to the preferences of various community members.