Video
0 - 5 Mins
Knowledge management involves understanding and transferring valuable knowledge within an organization, as well as creating an environment for new knowledge to be generated. It requires the right organizational culture, processes, environment, and technological infrastructure. Key highligts of the video were: 1) The total sum of an organization’s knowledge consists of what its employees know and what is stored in different repositories. 2) Knowledge needs to be identified, transferred, and shared within the organization to achieve strategic objectives. 3) Tacit knowledge, which is deep within the minds of experts, is best transferred through collaboration and socialization. 4) Knowledge management involves understanding the knowledge needed for competitiveness, what knowledge the firm possesses, and getting the right knowledge to the right people. 5) Technology, if aligned with the organization’s processes, culture, and environment, can be a valuable tool in knowledge transfer and sharing. 6) Knowledge management requires the right organizational processes, environment, culture, and technological infrastructure.
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