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Cultural Sensitivity

Graphic image of people wearing traditional Indian dress

The video otline The six stages of intercultural sensitivity, outlined in Milton Bennett's Developmental Model, represent a journey towards understanding and interacting effectively with people from different cultures. The first three stages are ethnocentric, meaning your own culture is the benchmark. At the denial stage, you might not even recognize cultural differences exist, believing everyone operates the same way. The defense stage acknowledges differences but views your culture as superior. Minimization downplays these differences, focusing on superficial similarities. The next two stages involve a shift towards ethnorelativism, recognizing other cultures have equal validity. Acceptance acknowledges cultural differences and their impact on behavior. Adaptation involves changing your approach to navigate situations effectively in different cultures. The final stage, integration, allows you to comfortably switch between cultural perspectives. You can analyze situations from your own viewpoint and that of others, fostering effective communication and collaboration. This is the ultimate goal of intercultural sensitivity. For more information, please click here.